Frequently asked questions

Order directly through the website, or message us on WhatsApp — we reply within minutes. For custom requests, WhatsApp is the fastest way to reach us.

Every arrangement is made to order. We buy your flowers fresh from the wholesale market on the morning of delivery — order before 8pm and your order will arrive within 2 hours, or order after, and your bouquet arrives tomorrow. Need it for a specific date? Choose it at checkout.

We deliver across Dubai, and delivery is always free. It's included in the price of every arrangement, with no hidden fees.

Flowers are living things — stem sizes and shades vary slightly with the season. Your arrangement will always follow the same composition, colour palette, and size as the photo, made with the freshest stems available that morning.

Yes. Before delivery, our florist sends you a photo of your arrangement for your confirmation, as proof of its freshness and size.

Yes. Message us on WhatsApp with your colours, occasion, and budget, and we'll design something just for you.

Of course, and it's free. Write your message on the product page, or pick one of our ideas for birthdays, anniversaries, thank yous and more. Choose your font and whether it sits left, centred or right, and we'll write it on a card for you.

Absolutely. We can coordinate timing with you on WhatsApp and keep the sender anonymous if you wish.

Trim the stems at an angle, use clean cool water, change it daily, and keep the arrangement away from direct sunlight and AC drafts. Most of our flowers last 5–7 days with simple care.

Because every arrangement is made to order with flowers bought specifically for you, orders can be cancelled or changed up to 24 hours before delivery. After that, the flowers have already been purchased and the order is final.